Not to much later Ryan with AutoMax arrived and was very helpful. We towed my car and we found that the Clintonville repair shop had already closed, so Ryan offered to tow my car to their shop in Shawano. We arrived at AutoMax in Shawano and I called a friend in Green Bay to come pick me up.
On my way to Shawano from Appleton, I heard loud cracking and banging underneath my vehicle. I immediately lost all steering and my dashboard lit up like a Christmas tree. Luckily, I was able to continue driving to Keshena where I asked someone for a mechanical recommendation.
On Monday, as expected, it was determined that the alternator had failed and needed replacing. I authorized Ed, the shop's owner and Ryan's father, to also replace the battery (as I was planning to before winter anyway) and to replace the alternator belts (which had never been done). Later they also found that a belt pulley was bad (which I was aware of as it was making a lot of noise) and the main radiator hose was bulging and needed to be replaced.
This person recommended Automax, so I called immediately. I was told to bring my vehicle into the shop right away. I arrived and they looked at it immediately. The mechanic, Ed, determined a belt slipped, which he was able to repair on the spot for a very modest fee.
On Tuesday I had a friend in Green Bay drive me to Shawano and I picked up the car. The cost was reasonable and I have been very pleased with my car's performance since that weekend. I have not had any issues.
For the last 10 years I have only used one mechanic in Appleton that I trust, because I've had many poor experiences with mechanics in the past. I've been gouged for unnecessary repairs and had mechanics cause more damage than they fixed. On top of that, I drive Kia. Not all mechanics like or know how to work on Korean cars. Before taking my vehicle to Automax, I feared my experience today would only add to the long list of mechanics I have fired over the years.
I attended the Iola Wisconsin Car Show on Saturday 6/12/17 and on the way home to Green Bay my 2004 Subaru Forester's electrical died. A fellow car show attendee gave my battery a jump and I managed to make it to Clintonville, where my car died again. I called my auto insurance company at 5pm and they called AutoMax in Shawano to tow my car to a repair shop in Clintonville.
I want to thank Ed and his staff for saving my family from having to drive from Appleton to pick me up in Shawano today!
I like how Automax let's you know in advance the total cost, what things you need done and what can wait. I appreciate their honesty and trust their work! Thanks Automax!
Always get the job done quickly and professionally at a good price.
However, I had nothing to fear! Automax demonstrated there are good mechanics in this world! I would feel comfortable going back to Automax and recommending them to other stranded Appletonians.
I found AutoMax to be very friendly, knowledgeable, and easy to work with. I highly recommend their service. Thanks Ryan and Ed for the great work!
I have been a customer of AutoMax Service Center for a few years now. I firmly believe they are more than fairly-priced, they treat their patrons very well, and strive for the utmost customer satisfaction.
Automax Automotive Services Center Llc is a US Car Dealer based in Shawano, Wisconsin. Automax Automotive Services Center Llc is located at 400 Lakeland Rd, Shawano, WI 54166, USA.
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